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dc.contributor.authorShraim, Khitam-
dc.identifier.citationShraim, K. (2020). Quality Standards in Online Education The ISO/IEC 40180 Framework. International Journal of Emerging Technologies in Learning (iJET), 15(19), 22-36.en_US
dc.description.abstractAs higher education institutions (HEIs) make growing use of online education, enhancing and ensuring quality in online education (QOE) have become increasingly important for their competitiveness. Researchers and both national and international organizations have developed a variety of models, frameworks and guidelines for QOE. However, selecting from these a holistic quality framework that meets the needs and requirements of HEIs is challenging. This study reviews current QOE frameworks, guidelines and benchmarks used in diverse contexts, with reference to an analysis of 72 publications between 2000 and 2019, then introduces the ISO/IEC 40180 framework for quality assurance, quality management and quality improvement in ITenhanced learning, education and training. The findings show that while no holistic quality framework for open education exists currently, ISO/IEC 40180 is a flexible and adaptable framework for revolutionary organizational change, meeting the needs of multiple stakeholders of educational organizations at the macro, meso and micro levels. Therefore, HEIs seeking to foster growth, competitiveness and international recognition are advised to consider adopting the ISO/IEC 40180 framework, which should be integrated into national quality education standards.en_US
dc.description.sponsorshipPalestinian Higher Education and the Palestine Technical University- Kadoorieen_US
dc.publisherInternational Journal of Emerging Technologies in Learning (iJET)en_US
dc.subjectOnline educationen_US
dc.subjectQuality standardsen_US
dc.subjectQuality frameworken_US
dc.subjectISO/IEC 40180en_US
dc.titleQuality Standards in Online Education The ISO/IEC 40180 Frameworken_US
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