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|Title:||User’s Satisfaction Towards ePerolehan System User’s Satisfaction Towards ePerolehan System In Malaysian Governmental Agencies|
|Authors:||Sharabati, Manal M. N.|
Mohd Salleh, Noor Akma
|Publisher:||Communications of Global Information Technology|
|Abstract:||This paper analyzes user satisfaction with the e-Perolehan system. e-Perolehan is a mandatory system implemented by the Malaysian government with the purpose of enhancing procurement transactions between governmental agencies and businesses (G2B). Empirical data are collected using a questionnaire survey. Unlike previous studies, this study focuses on three variables: professionalism, training, and usability to measure user’s satisfaction level. It was found that all three variables have a positive and significant correlation with user satisfaction.|
|Appears in Collections:||Business and Economics Faculty|
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