The Role of Intrapreneurship in Improving the Strategic Capabilities of the Banks Sector

Abstract

This study aimed to analyze the role of an Intrapreneurship in its organizational and individual aspects in improving the strategic capabilities of the Banks sector. To achieve this aim, the researcher made use of the theoretical literature, which paid attention or dealt with the topics of this study. Moreover the researcher depended on the descriptive approach in displaying the data and the analytical approach in analyzing the results of this study. The population of the study included the Palestinian national banks working in the west bank and listed in the Palestine exchange and they are seven. The sampling unit which consisted of (200) employees who work as chairpersons or above that. A questionnaire was developed of (68) items to collect the data. The apparent validity of the questionnaire was achieved by distributing it to (16) referees, it is reliability has reached (0.956). The questionnaire was distributed to employees, one hundred and seventy –one questionnaires were fit to be analyzed, the percentage of the response was (81%), and this percentage is considered good for the purposes of the scientific research. In the light of this percentage, the researcher has analyzed the data and tested the hypotheses of the study using Statistical Package for the Social Sciences (SPSS). After carrying out the numerous statistical analyses such as frequencies, means, percentages, alpha-factor(ά), standard deviations, and testing the hypotheses using the analysis of the simple regression, multiple regression and stepwise multiple regression, the study has reached number of results, as the following: 1. The subjects of the study believe that the aspects of intrapreneurship are available in the Palestinian national banks in a moderate degree and doesn't reach the idea of availability. 2. The Palestinian national banks according to the subject's point of view have powerful combination of the strategic capabilities and the market linking capabilities come first. 3. There was a significant statistical effect at level of significance (α =0.05) for the organizational and individual aspects of intrapreneurship on improving the strategic capabilities of the Palestinian national banks. However this effect differs because of the different aspects of intrapreneurship. Specifically speaking, the results have shown that there was a significant statistical effect of significance (α = 0.05) of the managerial support dimension only on (a) improving marketing and (b) information technology capabilities of the Palestinian national banks sector, while there was a significant effect for the intrapreneurial climate and managerial support dimensions respectively on improving the market linking capabilities. The results have also shown that there was a significant effect for the dimensions of managerial support, proactive personality and intrapreneurial climate respectively on improving banking technological capabilities. Whereas results have shown that there was a statistical effect for both the managerial support and work autonomy on improving the managerial capabilities, although the results have shown that there was a significant effect for both managerial support and proactive personality dimensions on improving knowledge capabilities. Finally, results have shown that there was a significant effect for both managerial support and intrapreneurial climate dimensions on improving innovative capabilities of the Palestinian national banks sector. In light of the above–mentioned results, the researcher proposes the following recommendations: 1. The management of Palestinian national banks must develop and adopt policies and practices which aim at enhancing employees' intrapreneurial behaviorsuch as: a) Giving employees broader margin of freedom to try new work methods. b) Enhancing tolerance of top management regarding employees' failure that may result due to trial of new work methods and ideas. c) Protecting proactive employees and rewarding their good intrapreneurial efforts and actions. d) Motivating employees to develop new ideas and supporting them in trying them out. e) Providing employees with necessary and adequate resources to carry out their ideas and turning tested ideas into viable projects. 2. The management of Palestinian national banks must work diligently to enhance aspects of organizational and individual intrapreneurship in order to unleash employees' innovative initiatives that will eventually preserve and improve innovative capabilities of the banks. 3. The management of Palestinian national banks must exert all efforts of their strategic capabilities to fit the needs of their current and prospective customers, which will be embodied in the diversification of banking services.