Please use this identifier to cite or link to this item:
Title: Quality Standards in Online Education The ISO/IEC 40180 Framework
Authors: Shraim, Khitam
Keywords: Online education;Quality standards;Quality framework;ISO/IEC 40180
Issue Date: 2-Oct-2020
Publisher: International Journal of Emerging Technologies in Learning (iJET)
Citation: Shraim, K. (2020). Quality Standards in Online Education The ISO/IEC 40180 Framework. International Journal of Emerging Technologies in Learning (iJET), 15(19), 22-36.
Abstract: As higher education institutions (HEIs) make growing use of online education, enhancing and ensuring quality in online education (QOE) have become increasingly important for their competitiveness. Researchers and both national and international organizations have developed a variety of models, frameworks and guidelines for QOE. However, selecting from these a holistic quality framework that meets the needs and requirements of HEIs is challenging. This study reviews current QOE frameworks, guidelines and benchmarks used in diverse contexts, with reference to an analysis of 72 publications between 2000 and 2019, then introduces the ISO/IEC 40180 framework for quality assurance, quality management and quality improvement in ITenhanced learning, education and training. The findings show that while no holistic quality framework for open education exists currently, ISO/IEC 40180 is a flexible and adaptable framework for revolutionary organizational change, meeting the needs of multiple stakeholders of educational organizations at the macro, meso and micro levels. Therefore, HEIs seeking to foster growth, competitiveness and international recognition are advised to consider adopting the ISO/IEC 40180 framework, which should be integrated into national quality education standards.
Description: Article
Appears in Collections:Literature Faculty

Files in This Item:
File Description SizeFormat 
Quality Standards in Online Education. The ISOIEC 40180 Framework.pdf1.21 MBAdobe PDFThumbnail

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.